Quality and Safety Processes

We’ve built a framework that prioritizes safety at every level of care. By implementing systems grounded in evidence-based practices, we streamline workflows, minimize inefficiencies, and create consistency across all units. These efforts allow us to reduce waste, improve processes, and move closer to our ultimate goal: eliminating preventable harm for every patient, every time.

Driving Improvement Through Lean Methods

To achieve zero preventable harm, we focus on eliminating waste and streamlining care processes. Lean tools empower our teams to identify inefficiencies, reduce variation, and implement solutions that improve outcomes. By continuously refining workflows, we ensure patients receive the safest, most effective care possible.

Building a Just Culture for Safety Reporting

Preventing harm starts with speaking up. Our Just Culture and Safety System Structure encourage open reporting of events—from unit huddles to senior leadership and back down. This transparent communication loop ensures that every concern is heard, analyzed, and acted upon, fostering accountability and trust across the organization.

Collaborating to Standardize Evidence-Based Care

Safety is a team effort. Our people and systems work together to standardize evidence-based processes that eliminate harm and reduce variability in care. By aligning best practices across all units, we create consistency that protects patients and supports our zero-harm mission.